1win Rules and Regulations in India

By creating an account and using the betting services, you enter a binding agreement based on these Terms. 1win may update these Terms to reflect legal or product changes; updates take effect once posted on the site or app.

• Eligibility and legality
  • You must be at least 18 years old and legally allowed to use online betting services under Indian law and your state’s rules.
  • You are responsible for checking whether betting is permitted where you live and for complying with any local restrictions on bets, bonuses, or payment methods.
  • Only one account per person; duplicate or shared accounts are not permitted. Accessing services through VPNs or proxies to bypass geo-blocks is prohibited.
• Registration and verification
  • You confirm that registration information is accurate and kept up to date. Identity checks may include a government-issued photo ID, proof of address, and PAN for tax purposes.
  • You must keep login credentials confidential and accept liability for bets placed from your account unless you have reported compromise to support.
• Proper platform use
  • Use the platform for lawful entertainment only; prohibited conduct includes collusion, automated betting, scraping odds or data, interference with an event’s integrity, or exploiting software errors.
  • Content on the site, including odds, markets, data, text, graphics, and software, is protected by intellectual property laws and provided for personal, non-commercial use.
• Bonuses and promotions
  • Bonus offers and free bets are subject to specific rules, wagering requirements, expiry dates, market restrictions, and abuse-prevention measures. Read the applicable promotion rules shown on the offer page.
• Liability and service availability
  • Betting involves risk of loss. No guarantee is given on uninterrupted access, accuracy of live data, or availability of any market. The operator is not responsible for telecom failures, delays, or errors beyond reasonable control.
  • To the extent permitted by applicable law, liability for indirect or consequential loss is excluded. Remedies are limited to the value of the disputed bet or transaction where allowed.
• Account actions
  • The operator may suspend, restrict, or close an account, void bets, withhold or remove bonuses, or freeze funds where required for regulatory, security, or responsible gambling reasons.
• Governing rules and contacts
  • These Terms operate subject to the laws and licensing of the operator’s governing jurisdiction. For India user grievances under applicable IT rules, the Grievance Officer details are provided on the website’s Legal or Contact page.

The following rules apply to all bets unless a sport-specific rule or market description states otherwise.

• Who may place a bet
  • Bets are accepted only from registered account holders who meet eligibility and verification requirements and are located in a place where betting is allowed.
• Bet acceptance and processing
  • A bet is accepted when it appears in your bet history with a unique reference. Pending slips or errors do not constitute acceptance.
  • Bets placed after an event’s official start are void unless the market is in-play. Cut-off times may change due to clock adjustments or data feeds.
  • Odds can change before acceptance. The bet settles at the odds confirmed in your receipt.
• Stakes, limits, and payouts
  • Minimum and maximum stakes, payout caps, and per-event limits vary by market and are shown on the bet slip or market page.
  • Returns are calculated based on confirmed odds and stake. For free bets, stake is not returned unless specified in the offer.
• Settlement principles
  • Bets settle based on the official result declared by the governing body immediately after the event. Later corrections do not normally change settlement.
  • If an event is postponed, abandoned, or relocated, settlement follows the market-specific rule. If no rule exists, affected bets may be void.
  • Dead-heat rules may apply where there are joint winners, resulting in proportionate settlement of your bet.
• Errors and palpable mistakes
  • Markets or odds that are materially wrong due to human error or obvious data faults may be voided or settled at the fair odds intended for the event.
• Cancellations and suspensions
  • The operator may suspend markets, void bets, or reverse settlement to correct technical or pricing errors. Multiple bets containing a void selection settle on remaining legs at adjusted terms.
• Use of bonuses on betting
  • Bonus wagering contributions and market eligibility vary. Abuse of promotional mechanics, hedging to clear bonuses, or creating linked accounts can result in confiscation of bonus funds and closure of the account.

These rules govern deposits, withdrawals, and account balance management for India users.

• Methods and currency
  • Supported options may include UPI, NetBanking, IMPS/NEFT/RTGS, cards, select e-wallets, and bank transfers. Available methods depend on your location and service partners and are displayed in the cashier.
  • Account currency is Indian Rupees (INR), unless your account shows a different base currency.
• Deposits
  • Funding limits, possible fees, and processing times are shown in the cashier before you confirm a transaction. Third-party or bank fees may apply.
  • Deposits must come from a payment instrument held in your name. Third-party payments are not allowed and may be reversed.
• Withdrawals
  • Withdrawals are paid to the original funding method wherever possible or to a verified bank account in your name. Additional verification may be required before release of funds.
  • Processing occurs during operational hours and within the timeframes shown in the cashier. Delays can occur due to security checks, bank processing times, or public holidays.
• Verification and security
  • To comply with KYC/AML, you may be asked for identity documents, proof of address, PAN, and evidence of source of funds. Failure to complete checks can lead to refusal or reversal of transactions.
  • Turnover requirements to a reasonable level may apply before a withdrawal to reduce payment fraud and money laundering risks.
• Transaction restrictions
  • The operator may set per-transaction, daily, or monthly limits for deposits and withdrawals. Limits are displayed in your account or notified by support.
  • Chargebacks or disputes on deposits may lead to account restriction and recovery of costs. Fraudulent transactions will be reported where legally required.
• Cancellation
  • Successful deposits cannot be cancelled. A requested withdrawal may be cancelled by you in the cashier before it enters processing, if the option is available.
• Taxes
  • You are responsible for any taxes applicable to your winnings under Indian law. The operator may deduct tax where required by law and may request PAN to meet tax reporting obligations.

The platform supports responsible use of betting services to help you manage risk and protect your rights.

• Control tools
  • Account-based limits: deposit limits, loss limits, stake caps per bet, and reality checks.
  • Time management: session timers, short time-outs, and long self-exclusion options. Self-exclusion disables betting and may restrict access to bonuses during the chosen period.
  • Access tools via account settings or by contacting support; changes may take effect immediately or after a cooling-off period.
• Good practice
  • Set a budget before you bet and avoid chasing losses.
  • Keep betting as entertainment and read market rules before placing bets.
  • Avoid betting when tired, stressed, or under the influence of alcohol or drugs.
• Independent help and blocking
  • Gambling Therapy: global online support for gambling harm.
  • Gamblers Anonymous India: peer support meetings and resources.
  • Device-level blocking software and bank merchant controls can help restrict access to betting services.
• Minors
  • Betting accounts are for adults only. Any attempt to use the services by a minor will result in account closure and notification to relevant parties if required by law.

The operator maintains controls aligned to the Prevention of Money Laundering Act, 2002, applicable rules, and relevant FATF guidance.

• Customer due diligence
  • Verification includes identity, address, date of birth, and PAN where applicable. Enhanced checks may apply for high-risk profiles or Politically Exposed Persons.
• Monitoring and controls
  • Transaction monitoring detects unusual patterns, rapid deposits and withdrawals, third-party payments, and use of multiple accounts.
  • Sanctions and adverse media screening are applied to new and existing customers where appropriate.
• Reporting and cooperation
  • Suspicious activity may be reported to competent authorities where required. Requests from law enforcement or regulators are handled in accordance with legal obligations.
• Consequences of breach
  • Accounts may be restricted, suspended, or closed. Funds can be frozen pending investigation, and bonuses may be forfeited. Proven fraud or laundering attempts may result in confiscation of proceeds and permanent bans.

This section explains how personal data is handled in India under the Information Technology Act, the SPDI Rules, and the Digital Personal Data Protection Act, 2023.

• Data collected
  • Registration and KYC: name, date of birth, contact details, ID documents, proof of address, PAN.
  • Technical and usage: device identifiers, IP address, language, approximate location, session logs, and actions on the site or app.
  • Payments: masked card or instrument details, transaction history, and risk checks.
  • Communications: chat, email, call recordings, and complaint records.
• Purposes of use
  • Account creation, provision of betting services, settlement of bets, customer support, bonus administration, security and fraud prevention, AML compliance, analytics, and legal obligations.
• Legal bases
  • Performance of a contract for account and betting operations.
  • Consent for optional features, marketing, and certain cookies.
  • Compliance with legal duties for AML, sanctions, and tax.
  • Legitimate security interests to protect users and systems.
• Sharing and transfers
  • Data may be shared with payment providers, KYC vendors, analytics partners, affiliates involved in service delivery, and authorities where required by law.
  • Cross-border transfers may occur and are managed under contractual safeguards and applicable law.
• Your rights
  • Access, correction, and deletion subject to lawful exceptions.
  • Withdrawal of consent for non-essential processing without affecting legal or contractual processing.
  • Grievance redressal through the contact listed on the website; you may also nominate a person to exercise rights under applicable law.
• Retention and security
  • Data is retained only as long as necessary for the purposes above and to meet legal duties, including record-keeping for AML and tax.
  • Security controls described in the Security section apply to your personal data.

The operator applies organisational and technical measures to protect accounts, transactions, and personal data.

• Platform safeguards
  • Transport Layer Security protects data in transit; sensitive secrets are stored using industry-standard hashing and encryption.
  • Access to systems is limited based on role, logged, and periodically reviewed. Regular security testing and audits are conducted.
• Account protection
  • Strong, unique passwords are required. Two-factor authentication may be available for added protection; enable this feature if offered.
  • Login alerts, session management, and anomaly detection help protect against unauthorised use of your account.
• Monitoring and incident response
  • Continuous monitoring detects suspicious activity and automated abuse. Detected threats may trigger holds on withdrawals or temporary account suspension.
  • If a data incident risks your rights, you will be informed in line with legal requirements and internal policies.
• Your responsibilities
  • Keep devices updated, secure your credentials, and log out after use. Report suspected compromise immediately so protective actions can be taken.